PG
Pierre G

1 reviews | Active since Mar 2009

04 Mar 2019, 00:19

Absa Surecheck 2.0 - epic fail.

ABSA securecheck 2.0 is really broken. Because this two-factor authentication system is broken once again, I can't make payments or do my banking. I am on my primary device but I can't authorize a payment. THANKS ABSA!! Your Africanacity is astounding. (That was sarcasm.)

0
Replies (2)
Absa
Absa's reply04 Mar 2019, 12:42
Official
Dear Client,
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply04 Mar 2019, 19:58
Official
 Good day Mr La Grange,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,