CP
Claudius P
1 reviews | Active since May 2017
15 Jul 2025, 09:07
Absa supports *****ulent transactions
I called the call centre on the 3rd of July with a *****ulent transaction on my credit card. I was directed to send an email to the disputes department, which I did the same day. 12 days later I have still not had any response or feedback from ABSA.
Absolutely ridiculous.
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Absa's replyOfficial
15 Jul 2025, 10:51Dear Claudius Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Absa's reply15 Jul 2025, 10:51
Official
Dear Claudius Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management