IM
Ian M

1 reviews | Active since Mar 2019

31 Dec 2020, 14:28

ABSA Suports crime and ********** acts.

ABSA has the slowest customer care service in and sector or any customer care service.

ABSA also supports ********** acts, the new tap system on the card does not have a deactivate option. But you are told that after R200 it will ask for a pin. This is not true. I did three traction over R200 where a pin was not asked for. So should your card get ****** and you not able to block it quick enough, you will have money taken from you.

I guess this not the banks problem, as it's just another way they can take your monies. How, replacing the card, the bank makes monies on it.

You loosing your money, is what banks and ABSA hooe for. You get told by an employer his been their 14 years, yet his speed movies as if he started yesterday.

ABSA wouldn't care about this post as they dont loose anything.

Change the system of the tapping system. Give the customer the right to choose if they want it. Give the customer the right to choose pin always or never and give the customer the right on amount he doent want protected.

We all know how bad the crime is in this country, so why on earth the tapping was even aloud in the first place just proves that the top knocks has no education, or care about the poeple.

0
Replies (1)
Absa
Absa's reply04 Jan 2021, 11:25
Official
Dear Ian Marshall Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***4  Kind regards,Rezona Louw Group Customer Care