ABSA'sUNWILLINGNESS TODEALWITH UNAUTHORISED DEBITS

I have reported 4 unauthorised debits on my bank account to ABSA on 21 September 2015 - ranging from 21 August to 21 September. (Their reference numbers 471597 and 471606). I went to the local ABSA branch on 9 October to try and sort this out and 3 Of these debits had been refunded, but the 4th refund is still outstanding. And the bank costs for these debits had not been refunded.<br> <br> ABSA promised to send me the details of the ******* so that I can confront them, but nothing had been received to date.<br> <br> I now discovered yet another unauthorised debit on my account.<br> <br> I feel that ABSA should have a system in place to protect their customers against these ruthless ******* that put through such unauthorised debits. 1. How do these ******* get hold of customers' bank account details? I would NEVER give my banking details to anyone telephonically - so they have to get it from elsewhere. Either from a (paid?) source within the bank, or from instances such as cell phone companies where I have signed contracts. 2. I have spent several hours to try and resolve this over the phone AND I eventually had to go to my local branch to try and sort it out. I stood in a queue for 30 minutes and then had