ABSA SUCKS - refuse access to MY MONEY

ABSA SUCKS ON ANOTHER LEVEL - I cannot access MY MONEY because ABSA'S staff are ***********!! I requested a replacement card ONLINE because my current card is faulty, AT NO stage was I made aware that my current card would be BLOCKED. After a major embarrassment on trying to use my card shopping I found out it's CANCELLED - Which challenged person at ABSA blocked my card WITHOUT advising me? On trying to sort this out at the Eastgate branch on Saturday morning at 08h30, I was told I cannot have a replacement card unless I supply my finger prints which I refused. I was told I cannot deal with ABSA unless I supply finger prints, when I objected saying I should be entitled to a choice as to whether I am prepared to supply finger prints or not - I refuse I am not a ********, A supervisor was called and proceed to tell me it's a system thing, I said their system issues are not my problem ABSA has MY MONEY, I then asked by a supervisor Ursula van Wyk why I am being difficult - REALLY?? After much ado Thando managed to bypass the finger print issue, and was told in my presence to make a note on the system that the client is difficult and refuses to sign? One hour later after all this performance, I am told ABSA Eastgate cannot issue me with a new card cos they have no cards??? I said that is unacceptable its month end I need to pay my bills. Ramatsitsi Mulato was called and proceeded to tell me that ABSA Eastgate do not have cards there is nothing they can do about it - they are busy and I must wait until next week when they get cards. This is TOTALLY UNACCEPTABLE. I then said unblock my current card and I will take my business elsewhere. Ramatsitsi said they cannot unblock the card and I need to go stand in the teller cue to close my account. I was incensed and absolutely amazed at the TOTAL lack of Customer Service, Total disinterest and TOTAL failure to even TRY and help me.