ZA
Zakariyya A

1 reviews | Active since Jul 2013

26 Jul 2018, 08:52

ABSA sucks. Open a business bank account with another bank rather

Pathetic business banking systems. Took an hour to set up an appointment just to have my internet banking date set up but they charge you for internet banking from the day you open the account. The earliest date they could find a slot just to set up the internet banking service was a week after I phoned their call centre.

My advise to anyone. Open a business account with another bank. ABSA is the worst.

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Replies (2)
ZA
Zakariyya A's update26 Jul 2018, 13:44
Reviewer Update
Zanele Cetwayo at ABSA Greenstone sorted out my issue quickly and efficiently. ABSA needs more people like her. She deserves a promotion! The call centre however, still the most *********** bunch. Fire your call centre people and managers and get new ones.
Absa
Absa's reply26 Jul 2018, 14:06
Official

Dear Client

Thank you for bringing this matter to our attention. As per my call to you I will be sure to pass the compliment on to Greenstone Branch management.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd