IS
Ian S
1 reviews | Active since Apr 2017
26 Apr 2023, 19:53
ABSA SUCKS, in every way!!!!!!
Again, every month the same issues when you pay your accounts through ABSA app .I paid bills and app shows successful,but no money gets transferred to the vendor.yoiuthink you paid them but Absa does not transfer the payment. Ever!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
28 Apr 2023, 08:17Dear Ian Strydom
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply28 Apr 2023, 08:17
Official
Dear Ian Strydom
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
IS
Ian S's updateReviewer Update
28 Apr 2023, 13:32So Absa tells me I must make immediate payments for every transaction, to ensure ABSA execute each and every transaction, other wise it can take days,weeks and in my case months for a simple transaction to get paid with ABSA stupid banking system.seems they want more money per transaction, as per the standard way.this is how they **** their Premium clients, been with them for years and lately they come up with this new scheme.patheric!!! service, again.
IS
Ian S's update28 Apr 2023, 13:32
Reviewer Update
So Absa tells me I must make immediate payments for every transaction, to ensure ABSA execute each and every transaction, other wise it can take days,weeks and in my case months for a simple transaction to get paid with ABSA stupid banking system.seems they want more money per transaction, as per the standard way.this is how they **** their Premium clients, been with them for years and lately they come up with this new scheme.patheric!!! service, again.