ABSA SUCKS!!!!

Banking with Absa has been incredibly frustrating. The call center is difficult to deal with, internet banking is complicated, and their app is not user-friendly. I can’t even manage my own banking through the app — I have to call in, and when I do, I just get transferred from one person to another without any real help.

Right now, I’m trying to manage my investment account, but it’s impossible. I’ve been on hold for over 15 minutes, listening to music, and I’m not even sure I’ve been transferred to the right department. On top of that, I’m waiting for international funds that haven’t cleared since 03 November, and I don’t even know which department I should contact for help.

Next year, I’m moving my business to a more professional bank like FNB. For now, I’m just holding on so I can cancel my Absa accounts. I strongly advise against banking with Absa.