1 reviews | Active since Aug 2017
ABSA SUCKS
<p><br />insurance claim ********** <br />Cape Town, South Africa<br ********** />Good Day <br />I submitted a storm damage claim to ABSA bank about a month ago<br />an Assessor came to view the property on the 26 June and another 27 June 2017 respectively. I have not received any other correspondence since then.<br />I have called twice and was informed they are "busy" my roof is currently open due to tiles that was blown off. I called again today and was now informed the assessor indicated there was storm damage but also lack of "maintenance" based on this the Manager will now decide if the claim will be processed. I am so distressed that my roof is broken, water is pouring onto my ceiling and i have no money to fix this. I have never missed a bond payment but the moment one attempts to claim these organisations find a method to not pay.<br />I need assistance in finalising this matter. I have 2 young children that are suffering due to this.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you
Best regards,
Thank you
Best regards,
This matter was finalised with you in August
Best regards,
This matter was finalised with you in August
Best regards,
