AW
Adele W

1 reviews | Active since Jun 2015

27 Aug 2021, 11:26

ABSA SUCKS

I would rate their service as zero, but a one star is the lowest rating HelloPeter will allow. I, personally have never had a positive experience with this bank. Starting 17 years ago with my fisrt experience, wanting to open a personal account till today, this bank is the most useless bank EVER. I am proud to say I have never had an account with ABSA! However, the business I work for has their business account with them and let me tell you, that trying to get anything done with them is worse than pulling teeth in the boons with no anesthesia and nothing but a shifting spanner. Every dealing I have with them ends with more unanswered questions and them admitting that they cannot assist or they have no idea why the function is not working. Meanwhile, they still charge you for everything even when it doesnt work. Latest thing is a business debit card which we collected, and the next day declined both attempts to be used, and they cannot assist on why this is happening, but we still paying for this bull**** card as if it is working. Emails and calls get us no where. I am so over this bank, and I hope they tank

0
Replies (1)
Absa
Absa's reply27 Aug 2021, 13:24
Official
Dear Adel,  Thank you for bringing this matter to our attention.  We sincerely apologies for any inconvenience caused.  Your complaint reference number is C-***5.  Kindly provide our office with the business account number to ensure effective investigation and feedback
 
Regards
 
Daphne Le Grange