Absa Sucks

<p>I have been a loyal client of Absa for more than 20 years. In recent times I threaten to close my account every time I deal with them. This time I am doing so. I am sick and tired of being treated like one of a herd of sheep, dealing with people in call centres that are not capable of doing anything except regurgitate what the system says. My message to ABSA is that your system sucks. You ask clients to partake in a surveys which are clearly aimed at targeting your staff. You are looking for problems in the wrong place, look at your redicules systems and empower your staff to use their brains. </p> <p> </p> <p>As a disclaimer, I do not work for Absa, nor have I ever worked for Absa and I do not know anyone personally that does. I am gratefull for that because I believe they would all be very frustraded people.</p> <p> </p>