ABSA Sucks
I got a SMS to collect a new bank card, so I went to collect the card. I also noticed on my internet banking that there was a totally new bank account, with a minus balance. *** guys?! I am back at the bank and have been in the que forv45 minutes, and am still 6 to go. PATHETIC.
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Absa's replyOfficial
10 May 2021, 12:33Dear Friedrich Makkink Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa's reply10 May 2021, 12:33
Official
Dear Friedrich Makkink Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care