TC
Tessa C
1 reviews | Active since Feb 2018
27 Jun 2023, 11:47
Absa sucks
Would give it a minus rating. App**** for a cc and the service is pathetic. Never got to finalize my application to much calling staying on hold then finding out it's the wrong department what a mess! I ended up cancelling my application. If it like this now then I seriously don't want to be a client of theirs. Sorry Absa worst bank ever.
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Absa's replyOfficial
27 Jun 2023, 14:13Dear Tessa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply27 Jun 2023, 14:13
Official
Dear Tessa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Vanessa CroweGroup Customer Care