LJ
Lizelle J
1 reviews | Active since Oct 2021
19 Oct 2021, 11:04
ABSA suck!
ABSA placed a “*****” hold on my card, after i report to them that its not *****! Made a call to the Card dept who advised me that all holds have been removed and my card is cleared and working Just to stand at Toll gate with a “invalid card” as well as trying to get petrol with same… “invalid card”. A 2nd Call was made and person advised that there is no holds. This morning… same invalid card!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
19 Oct 2021, 13:03Dear Lizelle Jonker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***6. Kind regards,Rezona Louw Group Customer Care
Absa's reply19 Oct 2021, 13:03
Official
Dear Lizelle Jonker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***6. Kind regards,Rezona Louw Group Customer Care