OO
Ojemba O

1 reviews | Active since Nov 2018

28 Oct 2024, 12:05

ABSA SUBMITTED A **** SARS TAX ON MY NAME FOR ME TO PAY

They are not good for you. they submitted a wrong amount to SARs and i am now forced to pay. i logged a case they never did anthing. they decieved me to open an investment free account when it did not last for 16 months yet the tax me more than the profit a made. Please the world hear me and ask this bank to tell SARS the truth

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Replies (5)
Absa
Absa's reply28 Oct 2024, 15:08
Official
Dear Ojemba
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***4.
 
Kind regards,
Vanessa Crowe
Group Customer Care
OO
Ojemba O's update28 Oct 2024, 16:32
Reviewer Update
They are very rude and not willing to help. I am talked to Sars on many occasions which sars clarify that they are only working on the information from Absa, yet the first closed the case without resolving it. when the call they will intorigate me as if they are doing me a favour rather they are trying to clear the poor and urgly images they have online against their customers. its such a very bad institution
Absa
Absa's reply28 Oct 2024, 17:01
Official
Dear Ojemba
 
With regards to complaint reference number C-***4 and the previous complaint that was closed.

Unfortunately, if you are not going to provide your details, we are unable to assist. 

When we do call you, you are not willing to be authenticated as you have provided us with different information from that on our system.

If you are willing to take my call, I will gladly be able to assist you.
 
Kind regards,
Vanessa Crowe
Group Customer Care
OO
Ojemba O's update31 Oct 2024, 11:26
Reviewer Update
That is very incorrect and unprofessional, I have contacted sars on many occasions, they still insist they are working on the information provided by Absa. If you submitted a tax to sars of 1800 i owe, the question i have always asked is, how much did i make during the period, what percenatge is charged by sars within the generated profit. non of you ever gave me an accurate answer. Sars has however asked you people to email them and request the cancellation of the **** tax, which you never did. first of all i was told that will be a tax free account, the same account did not last for 15 months and less than 40.000 was deposited in sub potions and variou dates. as a bank i ask you to do your accounting very well and contact sars to cancel that tax, if not you as an organization remains a nightmare to me.
Absa
Absa's reply31 Oct 2024, 14:11
Official
Dear Ojemba
 
With regards to complaint reference number C-***4.

I have received the above via email and will respond to you accordingly.
 
Kind regards,
Vanessa Crowe
Group Customer Care