Absa student rewards benefits are a ****

<p>I have redeemed absa student rewards more than once and im yet to enjoy them! recently I redeemed the 50% off a bus ticket benefit an even paid my 50% charge to them as per their instructions(before they convieniently changed in Jan 2017) so after constant calling and emailing(which no one attends to though, even though it promises a 24hr turn around time)I was told,via phone, (a call that I made(because of persistence and desperation)that I must resubmit the POP for them to reverse the payment as the process has changed. I have been waiting since last week Tuesday. Mind you this is after I spoke to a promising guy (Bertram, I think) who promised to attend to it promptly.</p>