DR
Dianne R
1 reviews | Active since Sept 2018
14 May 2020, 11:29
Absa Student Loan Relief Plan - No response
Due to the Covid-19 financial crisis I have inquired to Absa as well as the Credit officer that has been allocated to my account with no success. This is frustrating as I have received no feedback from anyone. Can someone please assist me urgently.
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Replies (2)
Absa's replyOfficial
14 May 2020, 12:25Dear Dianne, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply14 May 2020, 12:25
Official
Dear Dianne, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
DR
Dianne R's updateReviewer Update
14 May 2020, 12:39I will await your feedback herein.
DR
Dianne R's update14 May 2020, 12:39
Reviewer Update
I will await your feedback herein.