DR
Dianne R

1 reviews | Active since Sept 2018

11 Sept 2018, 15:42

Absa Student Loan

My father (who is now unempoIyed) has an existing student loan with Absa Bank . I have been repaying this loan for the past 2 years without default (I was the beneficiary).

It is now time for the reviewing of my repayment options. I am disapointed in the lack of consideration and understand from Absa due to the ridiculous repayment option amounts that they offer. (The very least repayment option that they are offering me is DOUBLE of what I am currently paying).

I have advised that myself or my father cannot afford to repay accoridng to any of their repayment option amounts but they refuse to compromise and settle for anything I suggest. (especially for the fact that I am still willing to enter into an alternative repayment option).

Absa really needs to be considerate in their repayment options in relation to student loans.

0
Replies (2)
Absa
Absa's reply12 Sept 2018, 13:59
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your fathers ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

DR
Dianne R's update12 Sept 2018, 14:27
Reviewer Update
Good day, Thank for your response, my father's id number is: ***.