SK
Sean K

1 reviews | Active since Apr 2011

03 Nov 2022, 13:21

ABSA strikes again

ABSA strikes again ..... I made arrangements on my vehicle finance for a reduction in my monthly premium " restructuring" for a period of time all went well last month made a manual payment last month and this month as agreed. I have cancelled the debit order which was agreed to by ABSA and pay via EFT /transfer in to my vehicle account, that been said I open up my banking app and low and behold they tried to put a debit order through again, what the actual hell Absa I call your call centre they lady I spoke with was totally useless could give me zero answers only I can escalate it and you must wait for them to call you, tomorrow when there is money that is paid into my account that returned debit order will run and I will struggle to get my money back . Also who pays or the returned debit order and who will pay for the reversal if said debit order goes off ....ME through your bank's incompetence . I'm already in financial distress and struggling to keep my head above water and you guys are just making it worse or my other restructured loans went off no probs why why why is there always a hitch

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