NG
Noxolo G

1 reviews | Active since Jul 2013

30 Mar 2023, 09:20

ABSA STOP *****ING MY MONEY!

Kanti Absa what must a client do? I keep to my payment arrangement with you yet every month you ***** my money with your journal debits! Is my crime having my salary being paid to an Absa account? Does that entitle you to do as you please with my account? I am tired of your thievery! Refund my R4756.07, unlike you I have mouths to feed! LAST MONTH POOR BASANI HAD TO DEAL WITH THIS MESS, NOW AGAIN, I'M TIRED MAN! NXA!!!!!

0
Replies (2)
Absa
Absa's reply30 Mar 2023, 09:36
Official
Dear Noxolo Gumede

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8 Kind regards,Group Customer Care
Basani Hlungwane 
NG
Noxolo G's update31 Mar 2023, 13:29
Reviewer Update
Hello Peter, I would like to sincerely thank Ms Basani Hlungwane. She is an extraordinary person who always keeps her word to clients. The fact that I'm still a client of Absa is ALL because of her hard work. Thank you most kindly. May you have a wonderful and restful week. It would be great if Absa would pay for an all expenses paid weekend away for Basani. She makes every Absa client feel special!