SW
Sean W
1 reviews | Active since Mar 2009
09 Jun 2023, 14:43
Absa stole R8500 from me!
Last month I was refunded R8500 when someone used my account without my knowledge. Today I got notified that Absa debited my account for R8500. What for? Are you just *****ing your customers' money now?
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Absa's replyOfficial
09 Jun 2023, 15:05Dear Sean Wyngaard
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Absa's reply09 Jun 2023, 15:05
Official
Dear Sean Wyngaard
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe