SM
Sandiswa M

1 reviews | Active since Jun 2016

08 Jun 2016, 10:46

Absa stole my rent money

<p>Yesterday, 7th June. My father sent me 2 transactions for me to pay my rent. I am based in jhb while he is in the Eastern Cape. As I went to withdraw the funds last night, only 1 transaction was successful. It seems like the consultant that was helping my dad took advantage of him because the money was withdrawn at an atm near that Pep afterwarss when he sent it.</p> <p>This information he found this morning after waking up to pep to inquire what the problem might be.</p> <p>I've called numerpus times both Pep and Absa and have zero assistance. He was told to open a case at the police station, which he did, then he went back to Pep and the manager is telling gim that he can't assist him because they dont have insurance. So what to do now?? Im seriously ****ed and I can't let this go. Now also need to explain to my land lord something which he mighf not even understand. My email is ***.</p> <p> </p> <p>...angry client</p>

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Replies (1)
Absa
Absa's reply08 Jun 2016, 12:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd