JL
Jovandra L
1 reviews | Active since Oct 2025
14 Oct 2025, 07:10
Absa stole my money out of my account
I logged a complaint at absa bank they took money out of my account without my permission my complaint case number is as follow C-***5 I was told by the collections department that they can only give me 50% of the money back I told them I can not accept as I want all my money back I could not buy food or satisfy my child’s needs for school and I’m still in the Same issue as I am trying to reply to the email they sent me but when I reply back the response is that my email could not go through I must wait and try again which I did and nothing happened. What do I do to get hold of them so that I can get my money back they can not just decide to take my money and when I want it I must negotiate with them it is it their money
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Replies (3)JL
Jovandra L's updateReviewer Update
03 Jan 2026, 10:08Good day I just to complain again ABSA went into my account again without my permission and processed a journal again for the same reason and this time around I made arrangements to pay it of with R300 which I am paying and this time around they went into my other I really feel that this is not fair worse in the month of January 2026 I’ve been phoning since yesterday to get my money back but no one is able to help . I want my money back . The first it happened I was refunded and was told to make arrangements to pay it off which I did but again they did the same without my permission. I want my money back R5000 is a lot of money
JL
Jovandra L's update03 Jan 2026, 10:08
Reviewer Update
Good day I just to complain again ABSA went into my account again without my permission and processed a journal again for the same reason and this time around I made arrangements to pay it of with R300 which I am paying and this time around they went into my other I really feel that this is not fair worse in the month of January 2026 I’ve been phoning since yesterday to get my money back but no one is able to help . I want my money back . The first it happened I was refunded and was told to make arrangements to pay it off which I did but again they did the same without my permission. I want my money back R5000 is a lot of money
JL
Jovandra L's updateReviewer Update
03 Jan 2026, 10:20Unauthorized journal was processed through my islamic deposito plus account for the outstanding amount on my cheque account . This is the second that its happening , the first time they took it out of my savings account and refunded all my money back saying that i need to make arrangements and stick to it otherwise it will hapoen again and which i did i made arrangement for R 300 every month and was paid just to see R5070 out of my account and im still unemployed i dod not give permission to go in on my profile for the second time and taking my money . I am phoning since yesterday to get my money back into my account it is january and im unempolyed i need my money back
JL
Jovandra L's update03 Jan 2026, 10:20
Reviewer Update
Unauthorized journal was processed through my islamic deposito plus account for the outstanding amount on my cheque account . This is the second that its happening , the first time they took it out of my savings account and refunded all my money back saying that i need to make arrangements and stick to it otherwise it will hapoen again and which i did i made arrangement for R 300 every month and was paid just to see R5070 out of my account and im still unemployed i dod not give permission to go in on my profile for the second time and taking my money . I am phoning since yesterday to get my money back into my account it is january and im unempolyed i need my money back
JL
My cheque account is in arrears i pay it off monthly with R300 this month i got a message saying my account is with MDB and i must make arrangements which i was about to do and i did not make a payment to my cheque account and i did not skip a payment just to find out a journal was process through my saving to settle my balance . I did not give permisson to do so and this is the 3rd time its happening the aggreement was i pay monthly which i am doing and this month i had to contact MDB because my account is with them to make payment arrangements . I sick and tired going in circles with this cheque account i need to please and explain myself although i make arrangements . I am unemployed so for you to take R4620 out of my account without my content is unexceptable . I want full refund of my money and stop doing this i am paying you are draining me emotionally it the 3rd now and it not funny
Jovandra L's updateReviewer Update
03 Apr 2026, 09:47My cheque account is in arrears i pay it off monthly with R300 this month i got a message saying my account is with MDB and i must make arrangements which i was about to do and i did not make a payment to my cheque account and i did not skip a payment just to find out a journal was process through my saving to settle my balance . I did not give permisson to do so and this is the 3rd time its happening the aggreement was i pay monthly which i am doing and this month i had to contact MDB because my account is with them to make payment arrangements . I sick and tired going in circles with this cheque account i need to please and explain myself although i make arrangements . I am unemployed so for you to take R4620 out of my account without my content is unexceptable . I want full refund of my money and stop doing this i am paying you are draining me emotionally it the 3rd now and it not funny
JL
Jovandra L's update03 Apr 2026, 09:47
Reviewer Update
My cheque account is in arrears i pay it off monthly with R300 this month i got a message saying my account is with MDB and i must make arrangements which i was about to do and i did not make a payment to my cheque account and i did not skip a payment just to find out a journal was process through my saving to settle my balance . I did not give permisson to do so and this is the 3rd time its happening the aggreement was i pay monthly which i am doing and this month i had to contact MDB because my account is with them to make payment arrangements . I sick and tired going in circles with this cheque account i need to please and explain myself although i make arrangements . I am unemployed so for you to take R4620 out of my account without my content is unexceptable . I want full refund of my money and stop doing this i am paying you are draining me emotionally it the 3rd now and it not funny