Absa stole my money!!!!!!!!

Item: Absa
Rating: 1
Author: Suegandrie N

I had money deposited into my account last night from Capitec , today I went to buy diapers for my baby it says there is no funds , on my app it shows no trace where the money went and now it doesn't show the money that was credited to my account , they are dam *******, I want my money I need to buy diapers . I even emailed the person that replies to complaints she read my email and never respond ntabiseng

Helpful (0)

Replies (2)

Absa's replyOfficial

21 Oct 2022, 09:06

Dear Suegandrie Naidoo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw

Absa's reply21 Oct 2022, 09:06

Official

Absa's replyOfficial

25 Oct 2022, 13:23

Dear Suegandrie Naidoo

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***7.

Kindly provide our office with proof of payment and confirm if this was immediate by payment to ensure effective investigation and feedback.

Kind regards,Group Customer CareRezona Louw

Absa's reply25 Oct 2022, 13:23

Official