DHHS
Dilena Helena Hendrina Strydom
1 reviews | Active since Oct 2011
27 Mar 2024, 11:42
ABSA stole my money
The worst bank ever. Basically each month they just deduct money from my account. Even if you do not have a debi-check they put a journal through your account. Accounts are not even linked, but they take money as it pleases them. No notification, no arrangement, no approval from the client. Even if you fall in arrears, and you have arrangements they don't care. Definitely going to close my account there. ABSA you have no right to just took money from an account. What are you going to do if I don't bank with you?, then you follow the protocol and hand me over to lawyers, and they collect your money from the client. They don't just ***** your money because they feel like it.
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Replies (1)Absa's replyOfficial
27 Mar 2024, 12:05Dear Dilena Helena Hendrina Strydom
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply27 Mar 2024, 12:05
Official
Dear Dilena Helena Hendrina Strydom
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
