Absa stole my money

I went to Absa Mall @ Reds on the 04/04/2019. It took me 1 hour to cancill a 32day notice aaccount.I was entitled to 10% of the investment immediately, 2 days later the money was still not transfered. I went to the bank to enquire and I was told the system was offline and I should wait another 48hours. I could not go back as I live 100 km away. I went back in the 23/04/2019 and a lady called Sylvia who is a manager said she would investigate and get back to me before 12h00 which never happened. Upon my return i was told the following. 1. It is my fault that the teller made a typing error. 2. She doesn't have time to investigate my query as she has a branch full of customers to assist. 3. It was my responsibility to check before the left the branch that the correct account number was entered. 4 the person that my money went to i owed money and I will then need to go and resolve it with them. 5 she will need to first get hold of her client and them only get back to me which could take days. She said that there was no possibility of ***** and that i am the one who gave the consultant an incorrect account number. What is amusing is that one is not allowed to trasnfere from a 32 day notice directly to another person's account however they did it. I would like to edge everyone with an account at Absa to check every transaction carefully as Absa staff cannot be trusted. I then decided to call customer care on ***and spoke to a guy called Songalso Who also assured me that he will call me back and the branch will call me back before 16H30 which never happened. I am so dissapointed in Absa.