CC
Charna C

1 reviews | Active since Oct 2018

11 Oct 2018, 10:20

ABSA stole my money!

Don't want to give one star but can't comment otherwise! ABSA sucks! They have ****** my money! Someone hacked my internet banking in the early hours of the morning. ABSA phoned to see if I was on the internet. They immediately closed my account but not before R13777 had been transferred to two ABSA account beneficiaries that were **********ly added to my account. After 2 1/2 months of no response - after countless calls and promises to call back, I received a letter to say it was my fault! My password and pin were compromised (they are in my head and have never been written down)!!!!! So ABSA STOLE my money!!!!!!

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Replies (1)
Absa
Absa's reply11 Oct 2018, 14:44
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number and Forensic Number(send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd