1 reviews | Active since May 2016
Absa stole my money !!!!
After 22 years ,I launched a complaint that after drawing money from atm nr 13843 goodwood .was on the phone 45 min , my call was dropped 4 times .Dominique eventually opened a case ralating me withdrawing 3000 and only received 2700.the money clamp closed while I was taking the money. I have no reason to make such a claim, if they look at my records. I only received a sms saying the ATM balanced, and I will not get my money. Where is the proof.Who balanced it??I know for a fact it's impossible and I have photos claiming injury by the terminal. Where is the camera and support after 22years. What a bad bad bank and customer experience. I do not want an apology I want an investigation and my money! !
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
