CLJVR
Charl Leon Janse Van Rensburg
1 reviews | Active since Jun 2021
10 Jun 2021, 06:37
Absa stockbrokers un responsive
Two days ago I tried to log in to my trading account and it said I'm deactivated.
For two days now I have been trying to call and there's now answer.
People on Google review have the same issue.
What's happening? How can absa accept such incompetence and disregard?
Also in the beginning of this year I tried opening an account for my father and after submitting all docs we never received an open account so we opened one at FNB.
Again what on earth is going on at ABSA stockbrokers?
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Absa's replyOfficial
10 Jun 2021, 13:19Dear Charl Leon Janse Van Rensburg
Thank you for bringing this matter to our attention. Kindly provide us with your fathers ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your fathers ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply10 Jun 2021, 13:19
Official
Dear Charl Leon Janse Van Rensburg
Thank you for bringing this matter to our attention. Kindly provide us with your fathers ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your fathers ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management