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Chad E
1 reviews | Active since Apr 2011
14 Sept 2021, 17:57
ABSA Stockbrokers TFSA Transfer Incorrect
ABSA Stockbrokers submitted an incorrect TFSA transfer amount on my IT3s certificate to SARS and this resulted in a penalty I had to pay. It's been over a month now since requesting a correction and they still have not corrected it.
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Replies (2)
Absa's replyOfficial
15 Sept 2021, 09:09Dear Chad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply15 Sept 2021, 09:09
Official
Dear Chad, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
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Chad E's updateReviewer Update
08 Oct 2021, 12:31Almost another month later and still not resolved
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Chad E's update08 Oct 2021, 12:31
Reviewer Update
Almost another month later and still not resolved