ABSA Stockbrokers Tax dept not responding
I have been trying to get a corrtected tac certificate from ABSA Stockbrokers for 5 weeks. I requested this on 3 August, and have repeated my e-mail every week since then. Two weeks ago, I phoned, and a lady promised to contact the responsible department. No response. I phoned again last Friday and a lady named Bongiwe said she would contact the tax department to respond. Still no action.
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Absa's replyOfficial
12 Sept 2022, 10:03Dear Mike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply12 Sept 2022, 10:03
Official
Dear Mike Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw