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Thomas R

1 reviews | Active since Mar 2009

31 May 2023, 10:19

ABSA Stockbrokers service SUCKS!

I need to to open a company account with ABSA Stockbrokers and I want to make use of an asset swap facility to trade on Global Trader. That is all, very simple. Pabi Masoetsa said a Portfolio Manager will contact me to get this done. I am still waiting. On Monday I asked Pule again and was told that they did tell the Portfolio Manager. ABSA Stockbrokers if this is the way you treat NEW clients who potentially want to invest large sums of money with you then I will rather go somewhere else because then I can expect NO service from you going forward! I have in the meantime asked Rand Swiss Brokers for the same and they have responded within an hour and is VERY VERY efficient. You must let them teach you. So if you are still interested in my company's business then let a person who KNOWS what he/she is doing and who is fast and efficient EMAIL me...... NOT phone.

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Replies (7)
TR
Thomas R's update31 May 2023, 10:24
Reviewer Update
Meant to say on Monday I asked PABI again.... not Pule.
TR
Thomas R's update31 May 2023, 11:15
Reviewer Update
I CLEARLY said in my message that you must EMAIL ME AND NOT PHONE ME!!!!!! Now I get calls from ABSA!!!! Wake up people and take note of what your clients are saying!!!! GEEZZZZ. Go read my message AGAIN carefully!!
TR
Thomas R's update31 May 2023, 12:06
Reviewer Update
I have received no email. Also not in the junk folder.
TR
Thomas R's update31 May 2023, 12:23
Reviewer Update
How can my details differ? Differ from what??? I am a NEW client. My email is thomaswreid at outlook dot com. I am also a customer in my private capacity with exactly that same email number. This is the sameemail address that you see here on Hellopeter. So how is it difficult for you to use this very same email address that I am using. Please explain. You want to phone me to ask what my email address is.... THIS IS MY EMAIL ADDRESS!!!!!!!!!! My signal here is too weak to take calls so you want me to drive 1 hour to the nearest town so I can give you EXACTLY the same email address?????????????????????
TR
Thomas R's update31 May 2023, 12:27
Reviewer Update
I am sitting in front of my laptop and all emails from everyone else INCLUDING Hellopeter is coming through. EXACTLY the same email that you have of me, EXACTLY..... THOMASWREID AT OUTLOOK DOT COM. Unbelievable!
TR
Thomas R's update31 May 2023, 12:33
Reviewer Update
This is the person whi is supposed to handle my query. So what do you want to ask me on a phone that I have not already given you???
Pabi Masoetsa
Client Relationship Officer
Stockbrokers and Portfolio Management | Wealth and Investment Management

TR
Thomas R's update31 May 2023, 13:10
Reviewer Update
HAHAHAHAHAHA!!!!!!!!!!!!!! I really don't know what email address you think that you have of me. The ONLY email address I have is the one here on Hellopeter, which is the same one that I use for my personal account at ABSA Stockbrokers, which is the same one which I correspond with ABSA Stockbrokers, which is the same one that I used to initiate this query with ABSA Stockbrokers. I think you are confusing yourself terribly with what should be a very simple query.... that is to just forward me details of how to open an asset swap facility with ABSA Stockbrokers. Just information. Not trade secrets or personal details..... just simple information. Information that should even be available on internet, like other stock brokers. However, let me not waste your time any further Russell Edwards, I am sure you still have many PHONE CALLS that you must make to other numerous unhappy ABSA clients. I will escalate this matter further. Enjoy your day.