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daniel L
1 reviews | Active since Nov 2018
26 May 2021, 08:29
Absa stockbrokers poor customer service
Absa stockbrokers has extremely poor customer service. i opened online share trading account and submitted all required documents for over a week but the never get back t me. even after more that 4 enquiries made regarding progress on my application. they don't answer calls as well.
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Absa's replyOfficial
26 May 2021, 11:05Dear Daniel Leutle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply26 May 2021, 11:05
Official
Dear Daniel Leutle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care