ABSA Stockbrokers platform is down - no service desk
ABSA Stockbrokers platform is down. I have 6 accounts and none of them login successfully. "Login revoked Your account has been deactivated."
The service desk does not answer even after waiting for an hour and the email response is non existent.
Going to move my investments to another broker.
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Absa's replyOfficial
08 Jun 2021, 16:38Dear Dawood, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply08 Jun 2021, 16:38
Official
Dear Dawood, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe