ABSA Stockbrokers - Did they close down or on slow strike?

ABSA Stockbrokers. On Monday morning I sent them an email to arrange to move my TFSA at Easy Equities to my ABSA TFSA. I mailed ********** There is not even an auto reply on that address. No response from ABSA. Yesterday I asked again that they please respond. No response. Now I don't know if you, ABSA, is happy with such pathetic service but I am certainly not. I can still accept a response within 24 hours but this is pathetic. And please do not try and phone me, you may email me.