Absa still well below par

Nothing has changed at Absa - its the very bottom - no doubt!! Today i tried to phone Sandton branch to inform them of my change of email address. After waiting for 4mins and listening to their brainwashing cyclostyled rhetoric and what they do and dont - I gave up Well they dont answer the phone thats for sure - maybe they should include that on their telephonic message Well not totally - then tried to phone customer care - once again a list of all their products and how important you are as a customer wa wa wa- no answer - now i really gave up They should find out how Capitec trains their staff and Capitec's modus operandi - they could learn a lot from them. Absa still truly pathetic and unlikely to improve - well below par in capacity...