1 reviews | Active since Nov 2019
Absa still the biggest ****
Absa still is the worse and most expensive useless bank and I just seem not to be able to get out of it because of my debit orders, but once I’m able to go around in definitely leaving this useless bank. Yesterday I made a huge mistake and I do understand that it was my mistake, but as the bank we trust the most, couldn’t or can’t this people come to our rescue or do they enjoy exploiting us. I made a mistake by purchasing things online and put the incorrect amount than got my refund from that online store but it has already been 24hrs and Absa has not cleared my refund and my debit orders will go off tonight and I won’t have any money in my account but knowing Absa it want people to be indebted to them do they will obviously charge me R150 for every decline transaction, its actually quite sad and yesterday I had to call and spoke to the most *********** employee who just made me feel like I was disturbing her peace. She told me it takes 24hrs to clear transaction and here I am 24hrs later and Absa is refusing to clear my transaction and now I’m going to be paying ridiculous amount of decline debit orders fees. It’s quite sad. Please if there’s anyone wanting to join or looking for a better bank, FNB should be your only option. After this im done with Absa, it has never done me any good anyways
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Rezona Louw
Best regards,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Rezona Louw
Best regards,
