FW
Frank W

1 reviews | Active since Jun 2015

20 May 2019, 11:59

ABSA Still not providing a solution. Pathetic!!!!!!

Hi ABSA. The list of transactions I am unable to do on your App is growing. 1) Can`t redeem ABSA rewards. 2) Can`t open ABSA Vehicle finance statements. PDF 3) Can`t open ABSA Savings account statements. PDF 4) Can`t purchase air time at vodacom / same fault occurs as ABSA Rewards. Vanessa Crowe please phone me asap. I cannot beleive this sorry state of service levels. Ignoring the problem will not make it go away!!!

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Replies (1)
Absa
Absa's reply20 May 2019, 13:14
Official
 Dear Mr Wileman
  
Thank you for bringing this matter to our attention. I am in the process of addressing ref #  C-***7 and will be in touch with you shortly.
 

Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd