1 reviews | Active since May 2017

05 Jun 2017, 16:29

ABSA; STILL NO FEEDBACK AFTER PROMISE

<p>ON 27 MAY I REPORTED ON THIS FORUM THAT I STILL CANNOT GET ANY FEEDBACK FROM ABSA 25 DAYS AFTER I REPORTED ***** OF R 108000.00 OUT OF MY TRUST ACCOUNT. I WAS VERY GLAD TO GET A MESSAGE FROM NTHABISENG SIBANDE 2 DAYS LATER THAT SHE WOULD INVESTIGATE THE MATTER AND GET BACK TO ME SOON. I DONT KNOW HOW SOON SOON IS, BUT NO FEEDBACK YET AND I CANT CONTACT HER AS SHE DID NOT LEAVE ME A TEL NO OR E-MAIL. I WONDER IF THE BANKS REALISE WHAT THIS TYPE OF THING DOES TO CASHFLOW</p>

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Replies (2)
Absa
Absa's reply06 Jun 2017, 09:52
Official

Dear Customer

Apologies for not providing feedback.

I have since been waiting for feedback from *****s and have escalated the matter.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update06 Jun 2017, 11:37
Reviewer Update

Thank you. Waiting for your reply.