RP
Reno P

1 reviews | Active since Nov 2016

14 Nov 2018, 11:40

Absa still in 19th centuray with business banking

Absa still requires a business person to go to the branch to change swipe limits on a card. Wake up Absa, this is the 21st centuray and this is just not acceptable anymore. Have to go to branch to do pretty much anything on a business account with Absa. Cannot even open another account online after using one for 7 years, and personal account with Absa as well. This is truly backwards thingking for one of the largest banks. Cant wait for the '3 new Digitally 21st centuray banks to open.

0
Replies (2)
Absa
Absa's reply14 Nov 2018, 15:18
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd
RP
Reno P's update20 Nov 2018, 14:50
Reviewer Update
Someone called and said they would get another consultant to call. Still nothing