MC
Michael C
1 reviews | Active since May 2025
10 Jan 2023, 16:28
absa still do not have answers
I posted a problem with a debit order that has been going off my account for a long time. I was called by an absa agebt and told it will be resolved or given feedback. This was 3 weeks ago and I have heard nothing.
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Absa's replyOfficial
11 Jan 2023, 12:08Dear Michael Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply11 Jan 2023, 12:08
Official
Dear Michael Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care