NM
Nakisani M

1 reviews | Active since Oct 2024

06 Feb 2025, 06:00

Absa *****sters

I want to know why Absa is taking 70% of my earnings without my authorization. I am left with just below 30% of my earnings to live on. I have a life cover which is supposed to debit R80,30 and this month alone they have debited that amount 7 times including other deductions that I don't know of, in a few days apart from each other. The worst part is that they don't show on my statement. If I knew this bank would do this I would not bank with them, I want all my money's reversed and I'm closing the account. This is something that has been happening for months and their agents keep lying to me. I will even drop their names. My whole family will be closing their accounts with Absa and withdrawing all the investments we have with Absa and take it to another bank.

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Replies (1)
Absa
Absa's reply06 Feb 2025, 09:46
Official
Dear Nakisani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management

Best regards,