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Tommie M
1 reviews | Active since Apr 2020
29 Dec 2020, 10:26
ABSA STEELS CUSTOMER MONEY
Good day
A week aggo i made a deposit in the wrong acount. What i did i send money of R1500 to my uncle Juan. He is a ABSA client. I used my capitec no ***) as account no for absa and wixh my uncle didn't received because i used the wrong account number. After the money went of from capitec bank i recognise the mistake. I have canceled the acount for my uncle and made a new acxoint open wit his ABSA account no and again paid R1500. This he received. I went to capitecbank klerksdorp and they foned head office but i dont think they understand. Its been 2 months now and didnt get any respond
Tommie Mitchell
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Replies (2)0
Replies (2)Absa's replyOfficial
29 Dec 2020, 10:49Dear Tommie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Absa's reply29 Dec 2020, 10:49
Official
Dear Tommie, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
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Tommie M's updateReviewer Update
29 Dec 2020, 11:04Thank you because between capitec and absa the one blamthe other and the problem doesnt get resolved
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Tommie M's update29 Dec 2020, 11:04
Reviewer Update
Thank you because between capitec and absa the one blamthe other and the problem doesnt get resolved
