hC
heidi C
1 reviews | Active since Jun 2016
13 Jun 2019, 14:19
ABSA steel from client
ABSA bank refuse to refund my R8000, which was mistakenly paid into my friend account. they consider the case as closed and finalized.
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Replies (2)0
Replies (2)
Absa's replyOfficial
13 Jun 2019, 15:40Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 Jun 2019, 15:40
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
hC
heidi C's updateReviewer Update
15 Jun 2019, 15:05Again ABSA does not understand, Daphne Le Grange, Specialist Case Managers, custumer value mamangement.
Ion 2019-06-13 time 15:396 received a call from her of which i also recored the conversation.
ABSA claims the money was never paid into Mrs Groblers ABSA account, yet my bank statment state otherwise. Yes 2 amounts was deposit into Capitec, but Capitec got nothing to do with this.
the fack ABSA is lying about the R8000 depoisto which i made into Mrs Groblers ABSA account, and thus was conrfer by Carol at Atlas Mall Benoni, in which she refused to gave the proof to Mrs Grobler as there is problems with Mrs groblers ABSA account.
I demand my refund from ABSA and now with intrest aswell, and ASAP. I will go public with this, the bad service and *****ing clients money by ABSA Bank.
Please i don want to speak to Daphne le Grange, I want this matter solve ASAP, WITH IN THE NEXT 24HOURS.
Please let the bank manager, CEO, phone me and let him lister to the voice recording aswell. I also needs his e-mail addres to send all proof.
My number is **********
Regards
Heather Conradie
Ion 2019-06-13 time 15:396 received a call from her of which i also recored the conversation.
ABSA claims the money was never paid into Mrs Groblers ABSA account, yet my bank statment state otherwise. Yes 2 amounts was deposit into Capitec, but Capitec got nothing to do with this.
the fack ABSA is lying about the R8000 depoisto which i made into Mrs Groblers ABSA account, and thus was conrfer by Carol at Atlas Mall Benoni, in which she refused to gave the proof to Mrs Grobler as there is problems with Mrs groblers ABSA account.
I demand my refund from ABSA and now with intrest aswell, and ASAP. I will go public with this, the bad service and *****ing clients money by ABSA Bank.
Please i don want to speak to Daphne le Grange, I want this matter solve ASAP, WITH IN THE NEXT 24HOURS.
Please let the bank manager, CEO, phone me and let him lister to the voice recording aswell. I also needs his e-mail addres to send all proof.
My number is **********
Regards
Heather Conradie
hC
heidi C's update15 Jun 2019, 15:05
Reviewer Update
Again ABSA does not understand, Daphne Le Grange, Specialist Case Managers, custumer value mamangement.
Ion 2019-06-13 time 15:396 received a call from her of which i also recored the conversation.
ABSA claims the money was never paid into Mrs Groblers ABSA account, yet my bank statment state otherwise. Yes 2 amounts was deposit into Capitec, but Capitec got nothing to do with this.
the fack ABSA is lying about the R8000 depoisto which i made into Mrs Groblers ABSA account, and thus was conrfer by Carol at Atlas Mall Benoni, in which she refused to gave the proof to Mrs Grobler as there is problems with Mrs groblers ABSA account.
I demand my refund from ABSA and now with intrest aswell, and ASAP. I will go public with this, the bad service and *****ing clients money by ABSA Bank.
Please i don want to speak to Daphne le Grange, I want this matter solve ASAP, WITH IN THE NEXT 24HOURS.
Please let the bank manager, CEO, phone me and let him lister to the voice recording aswell. I also needs his e-mail addres to send all proof.
My number is **********
Regards
Heather Conradie
Ion 2019-06-13 time 15:396 received a call from her of which i also recored the conversation.
ABSA claims the money was never paid into Mrs Groblers ABSA account, yet my bank statment state otherwise. Yes 2 amounts was deposit into Capitec, but Capitec got nothing to do with this.
the fack ABSA is lying about the R8000 depoisto which i made into Mrs Groblers ABSA account, and thus was conrfer by Carol at Atlas Mall Benoni, in which she refused to gave the proof to Mrs Grobler as there is problems with Mrs groblers ABSA account.
I demand my refund from ABSA and now with intrest aswell, and ASAP. I will go public with this, the bad service and *****ing clients money by ABSA Bank.
Please i don want to speak to Daphne le Grange, I want this matter solve ASAP, WITH IN THE NEXT 24HOURS.
Please let the bank manager, CEO, phone me and let him lister to the voice recording aswell. I also needs his e-mail addres to send all proof.
My number is **********
Regards
Heather Conradie