DM
DANELLE M

1 reviews | Active since Aug 2012

03 Jun 2019, 15:34

Absa *****s your money

My account was debited by Absa for another cheque account that I apparently have which is absolute *******. I have made over 20 calls and nobody can tell me where my money is. I do not have money to waste and I will not leave it here. I was in the branch today and got little help. Can somebody please help me get my money back??? This is theft!!! My money is not safe at Absa.

0
Replies (4)
Absa
Absa's reply04 Jun 2019, 10:56
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

DM
DANELLE M's update05 Jun 2019, 08:35
Reviewer Update
Hi Pravesh,

Do you have any feedback for me?

Kind Regards
Danelle
Absa
Absa's reply05 Jun 2019, 09:52
Official
Dear Danelle,

We are still busy investigating and will revert soonest with feedback.

Regards
Pravesh

Best regards,

DM
DANELLE M's update11 Jun 2019, 07:33
Reviewer Update
Hi Pravash,

Thank you for sorting this matter, I have been refunded.

Really appreciate your help in this regard.

Kind Regards
Danelle