1 reviews | Active since Aug 2019
ABSA *****S AGAIN FROM ME
Recently I had given a review about Absa forcing a road cover on me and then debiting my account along with bank charges adding up after a long wait of over a month the manager replies saying they have checked and nothing is on the system so I left it being sick of this guess what just a few minutes ago Absa debits me again for the rods cover and they refuse to refund my money it's like they forcefully take our money and we can't do anything. What satisfaction are there from even complaining some do something this is wrong. I urge others to come forward and speak up close your accounts with Absa coz *****ing is *****ing which way you look at it. ABSA has proven to go against they values and even the staff lie. Management is worst in saying ill look into the matter and do nothing. I even sent screen shots of my Debit order but still they refuse to do anything.
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
