CK
Cadwell K
1 reviews | Active since Nov 2018
02 Apr 2020, 13:36
Absa *****ing our hard earned Money: Silently and Cleverly
Absa *****ing our hard earned Money: The ABSA Credit Card is a tool they use to ***** our money. I get some funny deduction two to three times in one month of the same( service). I get billed for things link Insurance on the CC. This is supposedly suppose to be a monthly deduction, but no it gets deducted 2 or more times in a month. Why do we get charged for ABSA Rewards transaction as we never app**** for this service. ABSA just woke up and made a decision to add this tour banking profile(products). At first they didn't charged for it but later started doing so. WHY?
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Replies (1)Absa's replyOfficial
03 Apr 2020, 13:37Dear Cadwell, Thank you for bringing this unfortunate matter to my attention and taking my call for your ID number. Please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply03 Apr 2020, 13:37
Official
Dear Cadwell, Thank you for bringing this unfortunate matter to my attention and taking my call for your ID number. Please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
