Absa *****ing money again

Absa at it again

I logged a call and got message that I will be called within 8 business hours and still haven't heard from them.

I was charged for a cash deposit that should come with number of transactions provided with my plan

Dear Sir/Madam,

Thank you for making us aware of your complaint.

We received your complaint dated 2020/03/02 and will contact you within 8 business hours.

Your complaint reference is C-***2. Please quote this reference number in any future communication with us regarding this matter.

Yours sincerely

Absa Customer Care