DB
Delia B

1 reviews | Active since May 2011

02 Nov 2016, 09:51

ABSA *****ing money

<p>So ABSA seems to think that they can dictate to their clients as to what our needs are. Trying to cancel our Home Owners Insurance because their monthly instalments are EXCESSIVE. Have new insurance in place with the replacement value at almost three times the amount owing on our bond, but ABSA says that's not good enough. SInce when do they decide what the replacement value of our home is? Surely if our insurance covers their risk it is sufficient. And anyways, another reason we are changing insurance companies is because ABSA NEVER pays out for nay claims! ABSA stole the money from my account via Debit Order simply because they can. It is unacceptable!</p>

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Replies (1)
Absa
Absa's reply02 Nov 2016, 14:25
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd