MG
Muaaz G

1 reviews | Active since Dec 2019

12 Dec 2019, 11:01

Absa: *****ing from you as often as they can!!

I have never been behind on payments with my Absa BA Card but ever since their unprofessional staff have continuously harassing me telephonically, I knew something was up.

Upon calling British Airways they informed me the payment account had been changed (Thanks for informing your customers ABSA) , they told me to email the proof of payment to Absa's missing payments division (Which I immediately did) but guess what? - I still haven't received any feedback. This delay is purposely done so that they can charge you interest and other ridiculous fees - ******** at it's finest!

Having read similar reviews with regards to the BA Card - it seems this is a common **** at Absa doing its rounds this season, I can only wonder how many others are being ignored and exploited on purpose by this vile bank!

Hello Peter: Please assist, there are many people out there facing this same problem!

0
Replies (1)
Absa
Absa's reply12 Dec 2019, 13:33
Official
Dear Muaaz,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd